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Despite not being a requirement within HIPAA, LifeWIRE understands and appreciates the importance of health data retention. Acting as a subcontractor, and at times a business associate, LifeWIRE is not directly responsible for health and medical records retention as set forth by each state. Despite this, LifeWIRE has created and implemented the following policy to make it easier for LifeWIRE Customers to support data retention laws.

18.2 Data Retention Policy

  • Current LifeWIRE Customers have data stored by LifeWIRE as a part of the LifeWIRE Service.
  • Once a Customer ceases to be a Customer, as defined below, the following steps are
    1. Customer is sent a notice via email of change of standing, and given the option to reinstate account.
    2. If no response to notice in #1 above within 7 days, or if Customer responds they do not want to reinstate account, Customer is sent directions for how to download their data from LifeWIRE and/or to have LifeWIRE continue to store the data at a rate of $25/month for up to 100GB.  If there is more than 100GB of data, LifeWIRE will work with Customer to determine storage costs.
    3. If Customer downloads data or does not respond to notices from LifeWIRE within 30 days, LifeWIRE removed data from LifeWIRE systems and Customer is sent notice of removal of data.